RETURN POLICY
Welcome to PureBlendPro.shop. We are committed to providing our customers with a clear and transparent shopping and after-sales experience.
Due to ongoing losses, we are clearing out inventory at a loss. Currently, some small kitchen appliances on our platform are on limited-time sale, but we still strictly guarantee your rights to return and refund.
I. Return Period
You can apply for a return within 30 days of receiving the goods. Applications submitted after this period may not be accepted.
II. Return Conditions
To ensure smooth return processing, please meet the following basic conditions:
The product must be in its original condition.
The packaging must be intact, with no obvious human-caused damage.
The product must not affect resale.
Original accessories (if applicable) must be included.
III. Refund Instructions
After your return request is approved and we receive the returned product, we will process your refund:
The refund will be initiated after the approval process is complete.
The refund will arrive in approximately 3 days (the exact time may vary slightly depending on the payment method).
The refund will be returned to the original payment account.
IV. Non-Returnable/Non-Returnable Items
Return requests may not be accepted in the following situations:
The product is visibly used or damaged.
The 30-day return period has expired.
The issue is not a quality problem and does not meet the return conditions.
V. Return Process
Contact customer service to submit a return request.
Provide order information and relevant explanations.
Return will be arranged after approval.
Refund will be processed after receiving the returned product.
VI. Contact Us
If you have any questions about the return process, please contact us through the following methods:
Email: papeleria.cristina@pureblendpro.shop
Phone: 952594108